Shipping policy
Shipping Policy for Pure Atma
Effective Date: November 21, 2023
Thank you for choosing Pure Atma for your wellness and inspirational product needs. We are dedicated to providing you with exceptional products and service. Please take a moment to review our shipping policy to ensure a smooth and satisfying shopping experience.
1. Processing Time:
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving full payment.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Rates:
- Shipping rates are calculated at checkout based on the weight and destination of your order.
- We offer standard and expedited shipping options to accommodate your delivery needs.
3. Domestic Shipping (United States):
- Standard Shipping: 3-7 business days.
- Expedited Shipping: 1-3 business days.
- Free standard shipping on orders over $99.
4. International Shipping:
- International shipping rates and delivery times vary based on the destination.
- Customers are responsible for any customs duties or taxes imposed by their country.
5. Shipment Confirmation and Order Tracking:
- Once your order is shipped, you will receive a confirmation email with tracking information.
- Tracking information allows you to monitor the progress of your order in real-time.
6. Lost or Stolen Packages:
- Pure Atma is not responsible for lost or stolen packages. Please ensure that the shipping address provided is secure.
7. Address Accuracy:
- Customers are responsible for providing accurate and complete shipping information.
- Please double-check your shipping address during checkout. Pure Atma is not responsible for orders shipped to incorrectly provided addresses.
8. Delivery Delays:
- Pure Atma is not liable for any unforeseen delays caused by weather conditions, natural disasters, or other circumstances beyond our control.
9. Shipping Partners:
- We partner with reputable carriers to ensure reliable and timely delivery. However, Pure Atma is not responsible for the performance of our shipping partners.
10. Returns Due to Shipping Issues:
- If your order is returned to us due to an incorrect address or delivery issues, we will contact you to arrange a reshipment. Additional shipping fees may apply.
11. Contact Information:
- If you have any questions about our shipping policy, please contact our customer service team at info@pureatma.com or call us at 604-281-3733.
By placing an order with Pure Atma, you agree to comply with and accept the terms of our shipping policy. We appreciate your business and are committed to providing you with a positive shopping experience.
Thank you for choosing Pure Atma!
Pure Atma
200-1847 Marine Dr, West Vancouver
British Columbia V7S 2C4, Canada
Customer Service Email: info@pureatma.com
Customer Service Phone Number: 604-281-3733
Effective Date: November 21, 2023
Thank you for choosing Pure Atma for your wellness and inspirational product needs. We are dedicated to providing you with exceptional products and service. Please take a moment to review our shipping policy to ensure a smooth and satisfying shopping experience.
1. Processing Time:
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving full payment.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Rates:
- Shipping rates are calculated at checkout based on the weight and destination of your order.
- We offer standard and expedited shipping options to accommodate your delivery needs.
3. Domestic Shipping (United States):
- Standard Shipping: 3-7 business days.
- Expedited Shipping: 1-3 business days.
- Free standard shipping on orders over $99.
4. International Shipping:
- International shipping rates and delivery times vary based on the destination.
- Customers are responsible for any customs duties or taxes imposed by their country.
5. Shipment Confirmation and Order Tracking:
- Once your order is shipped, you will receive a confirmation email with tracking information.
- Tracking information allows you to monitor the progress of your order in real-time.
6. Lost or Stolen Packages:
- Pure Atma is not responsible for lost or stolen packages. Please ensure that the shipping address provided is secure.
7. Address Accuracy:
- Customers are responsible for providing accurate and complete shipping information.
- Please double-check your shipping address during checkout. Pure Atma is not responsible for orders shipped to incorrectly provided addresses.
8. Delivery Delays:
- Pure Atma is not liable for any unforeseen delays caused by weather conditions, natural disasters, or other circumstances beyond our control.
9. Shipping Partners:
- We partner with reputable carriers to ensure reliable and timely delivery. However, Pure Atma is not responsible for the performance of our shipping partners.
10. Returns Due to Shipping Issues:
- If your order is returned to us due to an incorrect address or delivery issues, we will contact you to arrange a reshipment. Additional shipping fees may apply.
11. Contact Information:
- If you have any questions about our shipping policy, please contact our customer service team at info@pureatma.com or call us at 604-281-3733.
By placing an order with Pure Atma, you agree to comply with and accept the terms of our shipping policy. We appreciate your business and are committed to providing you with a positive shopping experience.
Thank you for choosing Pure Atma!
Pure Atma
200-1847 Marine Dr, West Vancouver
British Columbia V7S 2C4, Canada
Customer Service Email: info@pureatma.com
Customer Service Phone Number: 604-281-3733